Digital Asset Management Training for MediaBeacon

MediaBeacon Training

MediaBeacon provides training to equip your IT and DAM administration teams with the tools they need to support the user experience across the system and ensure smooth deployments. Your employees will gain the in-depth knowledge they need to drive user satisfaction from within, saving your company time and money.

This training is recommended for either:

  • Personnel who are admin-level users of the system, needing the power to configure options in the MediaBeacon Web UI, or,
  • Personnel who need the expertise to deploy and maintain a MediaBeacon installation in an enterprise server environment.
MediaBeacon training prerequisites

MediaBeacon Certified User Program

The MediaBeacon Certified User Program is an extension of MediaBeacon Training, which enables attendees to master the technical aspects of MediaBeacon software, as well as giving them access the Customer Care Platform.

This certification is recommended for personnel who are all of the below:

  • Act as MediaBeacon platform support for their organization, Web UI and/or server-side.
  • Communicate with MediaBeacon, via the Customer Care Platform to report and resolve issues.
  • Designated by their organization as a MediaBeacon Certified User per the Customer Care Guideline.

After completing the MediaBeacon Certified User Program, certified users will have a comprehensive understanding of MediaBeacon, tools for troubleshooting. Certified users have the exclusive ability to submit help tickets and receive troubleshooting help from the MediaBeacon Customer Care team.

MediaBeacon Certification requires differing class completion depending upon SaaS or On-Prem installation models - SaaS customers do not attend the Server-Side Configuration course for Certification.

MediaBeacon certification user program training pre-requisites

SaaS Certification

  • MediaBeacon Web UI Basic Functionality
  • MediaBeacon Web UI Configuration Course
  • MediaBeacon Customer Care Onboarding

Your annual MediaBeacon User Certification includes:

  • Access to the MediaBeacon Customer Care Platform

Certified participants will be proficient in best practices that include:

  • Web UI Configuration
    • Users
    • Group Management
    • Workspace Setup
    • Interface Options
  • Visual Workflows

On-Prem Certification

Attendees will complete the following courses:

  • MediaBeacon Web UI Basic Functionality
  • MediaBeacon Web UI Configuration Course
  • MediaBeacon Server-Side Configuration Course
  • MediaBeacon Customer Care Onboarding

Your annual MediaBeacon User Certification includes:

  • Access to the MediaBeacon Customer Care Platform

Certified participants will be proficient in best practices that include:

  • Installation
  • Web UI Configuration
  • Visual Workflows
  • Performance
  • Troubleshooting
  • Maintenance

Training Session Details

  • MediaBeacon Training consists of several courses, consisting of self-study and live training sessions.
  • Each Course is a prerequisite for the next.
  • Sessions are conducted in instructor-led Webex meetings that will be recorded.
  • Sessions are presented as seminars (not private).

Requirements

  • Each attendee must individually be able to connect to the Webex meeting and to the provided MediaBeacon instance.
  • Each attendee is expected to complete live exercises during the Web UI Configuration course.

MediaBeacon Training Courses

MediaBeacon Web UI Basic Functionality

  • Covers: MediaBeacon basic functionalities that end users typically experience.
  • Length: 40 minutes
  • Self-Guided study
  • Target Audience: Required for all other course attendance

MediaBeacon Web UI Configuration Course

  • Covers: Configuration of the MediaBeacon Web UI
  • Offered Monthly
  • Target Audience: Internal Solution Champions, On-Prem and SaaS Certified Users

MediaBeacon Server-Side Configuration Course

  • Covers: Installation and configuration of MediaBeacon and other software on the server level.
  • Offered Monthly
  • Target Audience: On-Prem Certified Users

MediaBeacon Customer Care Onboarding

  • Covers: How to use the Customer Care system and account registration
  • Length: 30 minutes
  • Scheduled with each customer individually and conducted privately
  • Target Audience: On-Prem and SaaS Certified Users

MediaBeacon Training Course Outline

For more information on Training Course content, see the outline in MBU.

MediaBeacon Customized Training and Training Services

Additional training is available for customers who wish to further train their resources in specific high-engagement areas.

  • Installation Specific Training and/or Training Material Creation
  • End-User Training
  • API Training
  • UI Branding Training
  • Private Training Sessions
  • Off-Schedule Training Sessions
  • Non-Current Version Training
  • On-site Training

For these, or other requests please contact your account manager for more information.

MediaBeacon Training Calendar  

Certification Session Schedule Q1 2019

Enrollment Availability

January Morning Sessions
WebUI, Morning Session 1 - January 14, 2019 7am - 11am CST (4h)
WebUI, Morning Session 2 - January 15, 2019 7am - 11am CST (4h)
WebUI, Morning Session 3 - January 16, 2019 7am - 11am CST (4h)
WebUI, Morning Session 4 - January 17, 2019 7am - 11am CST (4h)
Server-Side Configuration, Morning Session 1 - January 22, 2019 7am - 11am CST (4h)
Server-Side Configuration, Morning Session 2 - January 23, 2019 7am - 11am CST (4h)

January Afternoon Sessions
WebUI, Afternoon Session 1 - January 14, 2019 12pm - 4pm CST (4h)
WebUI, Afternoon Session 2 - January 15, 2019 12pm - 4pm CST (4h)
WebUI, Afternoon Session 3 - January 16, 2019 12pm - 4pm CST (4h)
WebUI, Afternoon Session 4 - January 17, 2019 12pm - 4pm CST (4h)
Server-Side Configuration, Afternoon Session 1 - January 22, 2019 12pm - 4pm CST (4h)
Server-Side Configuration, Afternoon Session 2 - January 23, 2019 12pm - 4pm CST (4h)

February Morning Sessions
WebUI, Morning Session 1 - February 4, 2019 7am - 11am CST (4h)
WebUI, Morning Session 2 - February 5, 2019 7am - 11am CST (4h)
WebUI, Morning Session 3 - February 6, 2019 7am - 11am CST (4h)
WebUI, Morning Session 4 - February 7, 2019 7am - 11am CST (4h)
Server-Side Configuration, Morning Session 1 - February 8, 2019 7am - 11am CST (4h)
Server-Side Configuration, Morning Session 2 - February 11, 2019 7am - 11am CST (4h)

February Afternoon Sessions
WebUI, Afternoon Session 1 - February 4, 2019 12pm - 4pm CST (4h)
WebUI, Afternoon Session 2 - February 5, 2019 12pm - 4pm CST (4h)
WebUI, Afternoon Session 3 - February 6, 2019 12pm - 4pm CST (4h)
WebUI, Afternoon Session 4 - February 7, 2019 12pm - 4pm CST (4h)
Server-Side Configuration, Afternoon Session 1 - February 8, 2019 12pm - 4pm CST (4h)
Server-Side Configuration, Afternoon Session 2 - February 11, 2019 12pm - 4pm CST (4h)

March Morning Sessions
WebUI, Morning Session 1 - March 11, 2019 7am - 11am CST (4h)
WebUI, Morning Session 2 - March 12, 2019 7am - 11am CST (4h)
WebUI, Morning Session 3 - March 13, 2019 7am - 11am CST (4h)
WebUI, Morning Session 4 - March 14, 2019 7am - 11am CST (4h)
Server-Side Configuration, Morning Session 1 - March 15, 2019 7am - 11am CST (4h)
Server-Side Configuration, Morning Session 2 - March 18, 2019 7am - 11am CST (4h)

March Afternoon Sessions
WebUI, Afternoon Session 1 - March 11, 2019 12pm - 4pm CST (4h)
WebUI, Afternoon Session 2 - March 12, 2019 12pm - 4pm CST (4h)
WebUI, Afternoon Session 3 - March 13, 2019 12pm - 4pm CST (4h)
WebUI, Afternoon Session 4 - March 14, 2019 12pm - 4pm CST (4h)
Server-Side Configuration, Afternoon Session 1 - March 15, 2019 12pm - 4pm CST (4h)
Server-Side Configuration, Afternoon Session 2 - March 18, 2019 12pm - 4pm CST (4h) 
January Enrollment
December 17, 2018 - January 1, 2019

 

 

 

 

 

 

 

 

 

February Enrollment
January 1, 2019 - January 28, 2019

 

 

 

 

 

 

 

 

 

March Enrollment
January 1, 2019 - February 25, 2019

 
  Time Day 1 (for SaaS & On-Prem) Day 2 (for SaaS & On-Prem) Day 3 (for On-Prem)